Legal provider identification:


Brandlweg 2
A-6020 Innsbruck

Telephone: 0043 (0) 512 55 99 99

Tax number 81/428-6639

VAT number: ATU 74590089

Registered in the commercial register of the Regional Court of Innsbruck

Commercial register number FN 516605 p

Alternative dispute resolution:

The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), available at .

We have been a member of the “FairCommerce” initiative since July 30, 2018.

Further information can be found at .


Photo and image copyright evidence:
Bloooming Life, Shutterstock, Dreamstime


100% satisfaction guarantee

If our product does not meet your expectations, you can return the goods to us as a package within 4 weeks (28 days) of the order date. To do this, please enclose the goods, the relevant invoice and a short cover letter with the reason in the prepaid package. Within 5 working days of receiving the package, we will refund the price paid based on the payment details you provided at the time of purchase - provided that the goods arrive undamaged and without any quality impairments.

The 100% satisfaction guarantee applies to orders from the EU, Switzerland and Liechtenstein. Your rights under the statutory warranty and the statutory right of withdrawal are not affected or restricted by this.

These products fall not in the 100% satisfaction guarantee: Sternenlotos Master Salts, Sternenlotos Master Mushrooms, Sternenlotos STARSEEED, Sternenlotos Essences, Sternenlotos Healing Sessions as well as all individually programmed Sternenlotos products.

Return address under the 100% satisfaction guarantee:

Brandlweg 2
A-6020 Innsbruck