100% satisfaction guarantee

If our product does not meet your expectations, you can return the goods to us as a package within 4 weeks (28 days) of the order date. To do this, please enclose the goods, the relevant invoice and a short cover letter with the reason in the prepaid package. Within 5 working days of receiving the package, we will refund the price paid based on the payment details you provided at the time of purchase - provided that the goods arrive undamaged and without any quality impairments.

The 100% satisfaction guarantee applies to orders from the EU, Switzerland and Liechtenstein. Your rights under the statutory warranty and the statutory right of withdrawal are not affected or restricted by this.

These products are not covered by the 100% satisfaction guarantee: Sternenlotos Master Salts, Sternenlotos Master Mushrooms, Sternenlotos STARSEEED, Sternenlotos Essences, Sternenlotos Healing Sessions and all individually programmed Sternenlotos products.

Return address under the 100% satisfaction guarantee:

Brandlweg 2
A-6020 Innsbruck